Shipping, Returns and Billing
* FREE shipping on all EU orders.
* Shipping outside of Europe costs EUR 5.00 per item
* Orders will be shipped within 2 business days after payment has been received.
* Shipping takes 1 to 4 weeks.
* All orders are shipped from Bulgaria - EU.
Regular Delivery Times
* Europe: 1 to 2 weeks
* International: 3 to 4 weeks
The packages are sent with tracking information
Returns & Replacements
* You may cancel the contract at any time up to 30 days starting the day after delivery
* All of our items come with a 100% money back guarantee. If you are not satisfied with your item, you can send it back for a replacement one or a refund.
* Returns costs are paid by the BUYER.
* Orders are also protected by the EU Distance Selling Regulations, which allow you to cancel the purchase within 14 working days after the day you receive the item.
The customer is only billed one time, at the point of sale. There are no additional fees beyond the price listed on the sales page. There are no recurring payments that are billed to the customer.
All prices include VAT.
The European Commission maintains a platform for out-of-court online dispute resolution between consumers and companies. You can access the platform at: http://ec.europa.eu/consumers/odr/